Stony Brook Advanced Pediatric Care at 450 Waverly Avenue in Patchogue, New York

Customer Reviews about Stony Brook Advanced Pediatric Care

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  If I could give this place 0 stars, I would. Came in with my 4 day old baby for her first check up. Nursing staff had me undress her to do the initial vitals and exam. After doing some measurements and having me answer a series of questions which left my baby unclothed for 15 mins in a freezing exam room, they finally get around to doing a rectal temp (day old babies, especially those with low birth weight, are unable to properly regulate their own body temperature). That's when the nurse gets the doctor who didn't even want to examine her at that point and tells us we need to bring her to the ER because her temp was too low. We go to the ER, are told by the ER staff that they believed her temp drop was a direct result of the pediatrician's office staff leaving her unclothed for too long to do vitals, however, due to state regulations they were now required to observe her for 48 hours and run a gambet of tests including blood work, urinalysis (catheter) and spinal tap in addition to IV antibiotics as a precautionary in the case it happened to be due to infection (sepsis). My 4 day old infant was tortured for 48 hours, tests all came back negative and the hospital ruled it as hypothermia. Hypothermia, which we were told was directly due to her being left unclothed for too long at the office. I was horrified by the negligence of the staff here. Not once did the pediatrician call to even check on us at the hospital or even there after. In addition to that, we later found out that this office had not returned our insurance card to us after making copies (needless to say we left the office quickly to get her to the ER that day and didn't realize this until after we arrived there that they had not given it back to us). Again, we never got a call to inform us they had it. We had to call them to confirm they had it. When we went to retrieve it, there were two parents arguing with the front desk staff over the treatment they received by the physicians at this office. Not sure what's going on here but if you're considering coming here I strongly recommend that you reconsider and look else where.
  August 10, 2017

  by Jamie Palm

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About Stony Brook Advanced Pediatric Care in Patchogue